Conditions d’utilisation

Terms of Service

(Last Updated: May $17$, $2026$)

1. Site Overview

This website, roote®, accessible at www.roote-care.com, is operated by:

• Company Name: Roote

• Email: hello@roote-care.com

Any order placed on the site implies full and complete acceptance of these Terms of Service.

2. Purpose and Use

These terms govern access to the site and the sale of the products offered. The products sold do not constitute medical devices. Access to the site is restricted to personal, non-commercial use.

3. Orders and Payment

Orders are final upon email confirmation. Payment is due immediately by credit card or through the secure payment gateways available on the site. Hollia reserves the right to cancel or refuse any order in the event of a dispute or suspected fraud.

4. Pricing

Prices are indicated in Euros, inclusive of all taxes. Hollia reserves the right to modify its prices at any time. The prices applied to your purchase are those in effect at the time the order is validated.

5. Shipping and Delivery

Delivery times are provided as an estimate and may vary depending on the carrier and geographic location. Hollia disclaims all liability for delays caused by carriers or events beyond its control.

6. Returns and Right of Withdrawal

The customer has a period of $30$ days to exercise their right of return, provided the product is returned unused, in its original packaging, and accompanied by proof of purchase. Return shipping costs are the sole responsibility of the customer.

7. Limitation of Liability

The use of our products is the sole responsibility of the customer. Hollia cannot be held liable for use that does not comply with the provided instructions or for individual adverse reactions to the products.

8. Intellectual Property

All elements of the site, including text, images, and logos, are the exclusive property of Hollia. Any reproduction, distribution, or use without prior written authorization is strictly prohibited.

9. Personal Data

Information collected is processed in accordance with our Privacy Policy. You have the right to access, correct, and delete your personal data by contacting us at hello@hollia-glow.com.

10. Governing Law

These terms are governed by French law. In the event of a dispute, an amicable solution will be prioritized before any legal action is taken. If an amicable resolution is unsuccessful, the dispute will be submitted to the competent courts.

11. Modifications

Hollia reserves the right to modify these terms at any time. The applicable terms are those in effect on the date the order is placed.